Date of incidente : April 09
Location : airplane
Item lost: digital camera
Brand: nikkon
After a recent flight in the Avianca airline that landed at Benito Juarez International Airport (Mexico) , I realized I'd left my digital camera in my seat on the plane. My mother immediately contacted the airport's Lost and Found department, which directed her to contact Avianca Airline , and the airline told her to fill out an online form. She asked if she could call someone to speak about the matter, because we didn´t have access to internet at that moment , but the airline only said her again that she should fill the form.
Later ,Someone called about my camera and hung up. When I called back, the number was disconnected. It was frustrating because you can't even call anyone to tell them you lost the item. We filed a report with the help of a flight attender , who knew our problem , an hour after the flight. They checked immediately in the airplane but they haven´t found.
OK
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